PLEASE NOTE THAT I HAVE SENT A PROOF OF PAYMENT TO 3 DIFFERENT E-MAILS FOR VODACOM FOR OCTOBER. MY STATEMENT IS SHOWING A BALANCE OF R600 AND SOMEWHAT RANDS! I EVEN RECEIVED A CALL AND SMS STATING THAT MY PAYMENT WAS APPLIED TO MY ACCOUNT SO WHY IS MY STATEMENT SHOWING THAT BALANCE! PLEASE SORT ...
2 WEEKS AGO FROM TODAY I28/11/2013 I APPLIED FOR A NOKIA LUMNIA 520 ON YOU CHOOSE CONTRACT, I WAS APROVED. THEN IT TOOK A WEEK FOR THE STORE TO GET THE PHONE, WHEN THEY CALLED ME TO COME IN AND GET THE PHONE THEY TELL ME I MUST PAY R700. ITS A NEW CONTRACT I APLLIED FOR AND IT IS ADVERTISED FOR ...
My initial complaint - I contacted Vodacom to cancel my contract on 12/02/2013. It was confirmed by Naeem Mallick from the Menlyn Customer Service desk that this cancellation request was received and captured on Vodacom's systems when I followed up on 29/07/2013 as Vodacom keeps billing me monthly. ...
I did a phone upgrade and organised that my husband would receive the phone at his office. It was stipulated that the courier should first call before delivery. Vodacom invoiced the phone and the courier company went ahead with delivery without first making contact. When they arrived they asked for ...
I upgraded my cell to a Samsung s4 on 13/05/13 . I found the phone hard to use, due to the sf the phone. On the 17/06/13 my husband John also upgraded his cell to a I phone 5 . We did all these upgrades threw Middleburg mall branch Ciska, store manger help with mine and Kim help with my husbands. ...
I am extremely upset at the fact that I have purchased SMS bundles fromVodacom for the second time now and they simply get depleted afer 3 or 4 sms's. Why is this happeneing. Ive never had this issue before. I feel that this is because I am not getting the service that I paid for. I usually ...