I believe this will be my every months Heartache to call Vodacom with regards to my Data Bundles. Last month i called and called to find out WHY i didn't receive my Data Bundles, eventually after writing to Hello Peter they gave me my Data without investigating why i did not receive them in the ...
I was shocked to read my account summary online (on the Vodacom website). I have a 2GB data contract in which the data is split into 1 Gig during the day and 1 Gig Night Owl (midnight to 5am) and the deal is R99 per month. In the first month of my contract, I was billed over R500 and I called ...
I have been a loyal Vodacom customer for the last 11 years and currently spend R 5000 a month with them on my various contracts, but it seems as if they dont give a s about their clients. This all started in October when i activated a Mypromo 1 gig line of data on one of my contracts, which was ...
I am due for an upgrade on one of my lines the number ending with *1042*. I was advised I cannot upgrade to a device with a finance plan due to a default list. Why am I being discrimanated against due to this. Ive been a vodacom customer now for over 10years and have been paying for phones with a ...
My account with Vodacom is in "arrears". Why is this when I have faxed, emailed and spoken to over 14 consultants regarding proof of payment. This is been going on since Nov 2013. I have paid you, you see the amounts paid and various complaints logged reflecting on your system, but you ...
I am now reposting this report: Last month I received an unusually high bill for my 3G account, I was under the impression that my contract had a limit as previous months when I had run out of data I did not have access and had to call in to purchase an additional bundle. Low and behold this had ...