It has now been 10 days since I logged my first complaint. I have not received one phone call yet. Just an update on HelloPeter.com saying Head Office is looking into it. How long does it take to solve an issue? ...
I suspect Vodacom do not want to give business contracts to small businesses, what they do is to badly train their staff to deal with contract dragging the process out making it so unpleasant for the customer and hope the customer will give up. My son is now in his 5 day of trying to open a Red ...
I am so disappointed in that despite of numerous Vodacom people supposedly looking into a valid query, you would suspend my contracts. Vodacom's failure to apply a limit, which was central to our contract, resulted in a HUGE bill from data usage and you refuse to take responsibility for this. For ...
Vodacom must be the worst service provider ever anf blue route the worst outlet ever. My son was in tears on the 28 december regarding the billing on his account because he thought he breached my trust regarding his account. Michael said he will phone me back, he didn't. Went back spoke to Jade, ...
I am replacing my iPhone 5 due to an insurance claim. Cellsure indicated that I had R7500 towards a replacement ohone. When enquiring at vodacom I was informed that the iPhone 5 is discontinued, but the cost would have been R10709. I was informed that only the iPhone 5s was available, but the cost ...
I cancelled my Vodacom contract on 06-12-2013. My cancellation date was 12-12-2013 with one-months notice running until 12-01-2014. I called again on the 12-12-2013 to confirm if the cancellation has been received and they confirmed. On the 12-01-2013 I called them to confirm if the contract is now ...