Its been 3 months and l have submitted change of account details. been to vodaworld 3 times and they say there working on it was give mail address to follow up [Email Removed] Have sent 3 mails no response. can someone please assist with this ...
I've been a loyal customer of Vodacom for 5 years with a monthly spend of approximately R1000 a month over that period. I just upgraded to what was supposed to be the best technology available - the iPhone 5S and I upgraded to a premium Red Advantage package. 1. Firstly Vodacom about having the ...
I have transfer my cellphone number from my company to personal after resign December 2010. transfer only done April 2011 after my previous company deactivate this number (March 2011) i can't use this number at all. Why Vodacom transfer the cellphone no to me after deactivate? I went to Canal walk ...
Called the call centre to upgrade, Richard the call centre agent thought he knew what he was talking about. Turned out he does not know or understand the various packages. Then he laughed at me when I corrected him after he was wrong. He did not listen and tried to sell me a package that I did not ...
On 5 November 2013 I lodged a service request for the replacement of a phone I had just received on an upgrade. This was well within the 14 days refund / exchange period as promised by Vodacom when I took out the new contract. Today is the 5th of December and I have still not had the wrong phone ...
Dear sir/madam I sent my phone for repairs from Grahamstown on 07/09/2013 and it was sent to a Vodacom repair shop Port Elizabeth. During the first month I received updates of my phones whereabouts. I received my last text message on 04/10/2013 saying my phone is in transit to my collection point. ...