Dear Mr. Motebejane from Vodacom, they send me an email giving me a different story and a different reason on why the account was hand over. the collection company, does even phone me back anymore and said I must refer the matter directly to Vodacom, in the mean time I am still blacklisted and ...
On day of my upgrade due date, this after full 24 months, I contacted the upgrade call centre to make sure that upon my upgrade that I will not lose my unused minutes, which at the time was more or less 450 minutes. The lady whom I spoke to, FS Mnduzulu assured me that this will not happen, I ...
Ek het my kontrak verander maar kry nou 'n rekening wat belaglik is. Gewoonlik tussen R500-R700 maar die maand R1700. Toe ek hulle skakel het hulle nie my adres verander soos ek wel gedoen het met die nuwe kontrak en se ek moet weer skakel want het die sekuriteitsvrae gedop. Ek het juis geskakel om ...
Dear sir Please will you intervene here. It's now going on week 2 no proper or formal answer have been issued to myself by your game department Pavillion Durban. I have purchased a contract 3 month back only to know the handset was not free an no unlimited BBM as this was been told to myself in the ...
2nd complaint, I wrote a complain on Hello Peter because of my upgrade. Someone called me 2 cancel the upgrade and promised I can go to a Vodashop 2 upgrade and still I can't because it still show a pending upgrade. Did you see how many complaint Vodacom get, doesn't it proof that your staff is ...
Last year December 2012, I phoned Vodacom due to the loss of signal and the dropping of calls. I was promised that the tower was to be erected in Northcliff in Hollywood Drive. Every month I phoned Vodacom with the same query. Each month I receive an sms that states that Vodacom is working on ...