Hey there Vodacom, Just to let you know I cancelled my order for an iPad and to my amazement the courier just arrived? Please explain how this happens... I cancelled my order numerous times via Facebook, Sales and Call Centre. I didnt accept the delivery, So I do not expect to be billed for this... ...
I logged a problem last week Thursday and until now, Vodacom has not resolved this problem. I replied to their escalations email last night and I have not received any confirmation/acknowledgement of attending to it. Again, service levels taken to a new low point... Well done! ...
After Vodacom informed me of unusual high usage on 1 of my numbers - (a sim card which I was NOT even using) I said that I refuse to pay that bill for the following reasons: 1. They SAID / STATED telephonically that they know it was not me. 2. The person who has the modem IS liable for the account ...
I migrated my contract from Contract to prepaid on the 30/11/13. I have been a very satisfied customer with Vodacom for years and considered them the best amongst their competitors but now I am not so sure, When i put notice to cancel my contract no one advised me that I should load any data or ...
Hi there, i have just "lost R295 airtime and 300MB data. I would usually receive an sms to notify me if my data expires but i haven't received anything this month :( i am very disappointed and am hoping to receive a call or some assistance regarding this. ...
I upgraded my contract recently (because I recieved a sms from vodacom), I changed to a Uchoose Flexi 500. I was billed 699 at the end of the month, I called Customer care and spoke to a Max (From the cape town call centre.) I was furious, he shouted at me on the phone when I shouted at him, I am ...