AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Vodacom does not furnish proof of my subscription | #283640

Vodacom
Vodacom does not furnish proof of my subscription

A consultant from Vodacom contacted me with regards to my previous complaint, he sent an unsubscribe request to Waspa for Cellspice and Intergat. However Vodacom refused to furnish me with the proof that I actually subscribed for these services in the first place. If Vodacom does not have proof of me requesting to subscribe how can they allow the debit off my account? Now they want me to take the issue up with Waspa / Cellspice / Integrat? I do not have an account with any of these companies, I have an account with Vodacom.

Stop passing the buck and show me the proof, Vodacom can not deduct payments to 3rd party companies with out them furnishing proof of my accepting their subscription.

I want my money back.

Date:

Company: Vodacom

Country: South Africa   City: Johannesburg

Category: Telecommunications

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