AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Day Light | #283805

Vodacom
Day Light

My normal day data is consumed when I try to use the night owl. Vodacom is now becoming notorious for false advertising and making profit from over billing us and don't care to rectify, instead they will do it again recurrently. From 18 Nov 2013 I have been logging a billing discrepency and to date nothing has been done. The last time I logged it was 23 Nov & was advised that it may take 14 working days to be resolved and the time has lapsed and still nothing but I get cross sell calls though. I just received my new statement and I have been charged for a domestic SMS even though I have over 350 sms. My normal day data is consumed when I try to use the night owl. Vodacom is now becoming notorious for false advertising and making profit from over billing us and don't care to rectify, instead they will do it again recurrently.

Date:

Company: Vodacom

Country: South Africa   City: Vodacom

Category: Telecommunications

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