Previous complaints, PC-ZH7J-278LH1 & PC-ZH7Y-2VBV5X. I had hoped that after my last complaint that Vodacom were going to resolve my issue & I could carry on being a customer but after being told by the Vodacom manager, 'sorry your phone simply isn't on our network and therefore not covered ...
I upgraded my contract through the vodacom upgrades depth telephonically on 12th December 2013. I ordered a samsung galaxy s4 mini with my contract upgrade, when I got delivery today, 17 December 2013, the delivered pack was the big simcard instead of the micro simcard. It's so frustrating that ...
I have a MyGig2 package from Vodacom on a 24month contract with a R50 soft lock to prevent run away accounts. On the 30th of November 2013 I used my allotted night owl data and disconnected (I have screen shots confirming my usage). According to Vodacom's software supplied with the usb modem I had ...
Can Vodacom improve on their procurement service. I went to all Vodashops in Johannesburg none of them have the Samsung Galaxy Note 10.1 (P6050). MTN has stock already of this Note but wont sell it sell it to Vodacom Cutomers. I went to Cresta MTN to buy the Note cash I was told that this can only ...
Last night we loaded a R389 data bundle onto our Broadband USB device, only to discover, after contacting client services, that the SIM no. had been "reclaimed" and reissued to someone else! We asked what would happen to the R389 bundle? Richard, told us that they wouldn't give us a ...
I renewed my contract 2 weeks ago to Smart S, which should have taken affect on Dec 1. I downloaded Vodacom's app to keep track of data, call and sms usage, which indicates that I don't have some of the services activated that Smart S promises. I am currently being charged more than what I am ...