Had an issue with vodacom in November about the billing on my data, they debited a high amount from my account. a vodacom agent contacted me and said vodacom will deduct their portion and credit my vodacom account with the rest. The beginning of December they debited the same amount as in November, ...
After porting from mtn (no signature or proof of deal/contract) to a contract my number was allocated to some other person. They refused to accept cancellation (wich according to national credit act is my right to do) and just deleted my number from the system because the consultant said there is ...
I hereby refer to job number 9394730. This phone BB9320 has been sent for repairs on the 21st of November 2013. I received an sms stating that the phone is liquid damage with a quotation amount of R1700. I declined the quotation as that phone has not been near water, steam or any liquid substance. ...
Hello Peter, i called vodacom on the 11/12 and was to do a manual payment for the amount required to re-activate my services, i then did the payment on the 13/12 with help of the vodacom service consultant. He then saw the payment and re-connected the service. payment was made from STD to STD ...
I currently have an I-phone on contract which is up for renewal and want to replace the handset with a newer I-phone. I wanted to take the I-Phone on a Super M package. But, due to my profile (?), this will not be possible unless I pay in R6500. I may as well go and buy the handset from the I-Phone ...
I called Vodacom business to cancel 2 business lines, upon calling them the phone was answered but I could only hear people talking in the background. After approx 1 a min a lady by the name of Gugu Nkhosi answered. She had a very poor attitude when I told her I was waiting on the phone for her and ...