I have been a valued Vodacom customer since 1994. In late 2010 I requested that my contract with Vodacom be terminated early and received a "Termination Quote", which I accepted and paid in full, as the contract still had several months to run. Vodacom acknowledged receipt & ...
I sent an sms to the Vodacom number for the promotion on giving gifts. When sending the sms I immediately got an sms saying that the cell phone number was invalid. This is impossible cause the full number was written. This promotion is a trick by Vodacom to eat our 50c with each sms. Airtime was ...
To whom it may concern I am dissastified with the service of both Nokia and Vodacom, I bought a Nokia Lumia 800 few months ago-early this year to be exact at CNA and I am thinking of buying a Samsung cell phone as I can't use cellphone banking, check my promotional data bundles, personal my ...
Good day. On Wednesday i went in to Vodacare Westgate to collect my replacement phone from cellsure. I was assisted by a gentleman who said that i was only allowed to put my new simcard in the phone in 24 hours time. So on Thursday afternoom i put the sim in my phone and turned it on, i was only ...
I recently went to upgrade my contract that had expired in October 2013 only to learn that some stranger had already upgraded my contract on-line without my consent. I was shocked how could that possibly happen. I notified the call centre and was given some fax number to fax an affidavit and a copy ...
On 18 December I paid my Vodacom account at Vodacom Cresta. My cell number was still active on their system when I made the payment (I had been disconnected as payment was late - we were on holiday). When I followed up the next day as to why my phone was still inactive, I found out my number had ...