Good day. I would like some assistance in replacing my silver iPhone 5S 64GB. It is insured through vodacom. It was yesterday. The claim was approved but i cannot find a vodacom store with stock. I read on the website that vodacom insurance has a 24-hour replacement service. Your assistance in this ...
In August Vodacom Direct phoned me to sell me a new top-up contract. They assured me that I could get my current prepaid number transferred to the contract after the handset was delivered. 1st - it took 6 weeks to get delivery right. After that, I used the handset for some time (with my prepaid no) ...
Following a port from cell c to vodacom about two weeks ago, I have been unable to receive calls or load airtime onto my new vodacom sim. I have visited 6 different vodacom outlets on multiple occasions, and made countless calls to both customer care and to the stores I have visited, but no-one has ...
Last week I purchased a new ipad and decided to take out a data contract - just a simple 99/month data only - no devices or subsidised hardware I first tried to do it online at the vodacom website - and received a response that my application was pending and a consultant would call me shortly (at ...
I took out a new line on my current contract this week through the online sales, there is no sim & connection fees or delivery charges as per online site. I have noticed that I was charged for the connection which is incorrect, I have now been trying to have this fixed without any success, ...
To the provider that says they deliver service but yet need to train their staff on service delivery based on phone calls made and service failures experienced numerous times. Take note that I am super frustrated I have wasted my leave calling the numbers 082111 and 0821958 I have lost my voice ...