Complaint / review / scam report
Handed over to Vodacom's Attorneys?

I have been a valued Vodacom customer since 1994. In late 2010 I requested that my contract with Vodacom be terminated early and received a "Termination Quote", which I accepted and paid in full, as the contract still had several months to run.

Vodacom acknowledged receipt & acceptance of the payment and confirmed that my account, and the remaining months of the contract, had been paid, in full and that I did not have any further financial obligations towards them.

Since then I have not received anymore invoices from Vodacom [these were always emailed to me] as the account has been settled in full and the contract closed.

Imagine my surprise, when yesterday, I received an email from a firm of Attorneys, instructing me that IVodacom had handed the matter over to them, for collection!! So where did the money go that I paid into Vodacom's account in November 2010? More corruption and within Vodacom? Or a bogus firm of attorneys? Fortunately I have proof that I paid, together with all the receipts, invoices and other paperwork.

Offender: Vodacom

Country: South Africa   Region: All Country   City: Accounts & Retentions

Category: Telecommunications


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