No wonder your the company with the highest complaints, feedback was told my phone would be assessed and someone would get back to me, after contacting Vodacom for days, I was told that my phone had never left for head office and it won't be repaired. Thank you very much for your S&%t service, ...
I phoned Vodacom to migrate to my original package on the 26th of December 2013. The 1st Customer Service agent told me that I would need to pay a Migration fee. I explained to her that I want to go back to my original package and that then I will not need to pay a fee. I know this as I have done ...
I am just tired of the Vodacom application always being down. I have been trying to monitor my data usage and this is the fourth day I am not able to monitor or buy data! So frustrating!!! It's down more often than not. It is an excellent app, but truly need some urgent upkeep!!! ...
Called Vodacom to cancel contract (MTN data cheaper) - lovely lady Pinky persuaded me to change contract and dongle/ipad bundle and stay with Vodacom. They will deliver everything (great)- but now the mini-sim in ipad doesnt work adn after 6 calls (and one hang up) to technical and retentions ...
I had wasp's that we consuming my airtime daily and I called Vodacom to please de-subscribe me. I never subscribed my cell no to those wasp's. I was told that I have been de-subscribed from the wasp, it was confirmed by an SMS from Vodacom. About 2 hours after I called Vodacom another SMS from one ...
I sent my phone recently purchased on a contract at Cellucity Greenacres for repairsThe phone was only used for a month and a half then put back into it's box. When we took the phone out of it's box the touch screen was not working any longer. We took the phone to Cellucity to have it repaired. A ...