Are you kidding me Vodacom? A 7 month old phone that suddenly stopped working must be paid for by me? Yet you receive the device's payment religiously every month. Wow, you folks ALWAYS manage to your claimed "best SA network" to the top. I WILL NOT PAY for the repairs to this phone. I ...
I had my puk blocked and I tried getting a sim swap and all the consultants where giving me bad attitude its been 2 week's of trying to get the sim swap I even spent cristmas nd new years without my numbers. So 2day Sello helped so effectively and now I'm happy. Vodacom needs more people like him ...
I went tinto the Century City Canal Walk28/12/13 and spoke to Steve the manager who promised me that he will see that my repairs received priority as I have had the phone repaired in October 2013 and have not have any service from the phone since I had it upgraded in May 2013. He promised to call ...
Good day Its so pathetic if an that are so called branch manager hides in his office and the few staff that have to cope with an shop full of clients. Can't even give proper client services but what do you except else from an incompetent un educated!!! Your!!! ...
I posted a complaint on 27/12/13 regarding my upgrade problems. On 31/12 Adnaan explained to me what their problem is and that I will still be able to do the upgrade. I said I was 'quite impressed' and would reserve judgement and respond further once I do the upgrade and see how that goes. I went ...
I made a query with Vodacom's Customer Care line in Nov 2013, regarding the up-grade of my contract. Customer Care redirected my query to the Admin and Contracts division. I have made numerous follow-ups, telephonically and via email, and was told that someone would contact me. To date, which is 2 ...