Good day, Contract with Vodacom is almost 2 years old, last month they took a debit of R414 where its supposed to be R143, this month they took 3 debit order payments of R296 in a row on the same day, that's R900, went to Vodacom shops to help us with this, but no, they also need to call the ...
Hi I'm mr J.W van der Mescht cell no 0837021952 email address [Email Removed] . I ported from MTN to Vodacom with the above cell no. The Z10 I received was an out of box faluire, it did not want to switch on or off. It was exchange. Got a nother Z10 had it for a week and a half it gave also ...
On the 18th of December we had a armed at Hicell Vodacom in Northmead. We were 4 ladies working there. The took place at 09:30 in the morning. All 4 of us were forced into the office where the safe are and held at gunpoint until I (now resigned manager) opened up the safe. I was attacked for not ...
I am dissatisfied with the manner in which Vodacom tried to sell me a router. I was telephonically contacted in October 2013 to have a router sold to me. It was supposed to be delivered to me within 5 working days. However the product never reached me nor was I informed of what the delay was. I was ...
Having someone walk up to you to ask you what you here for to only send you into a cue, is not customer care. I would atleast suggest that trainees assign customers to consultants (a simple numbering system) and not stand around leaning on tables and just passing you off into another que, were may ...
When you log a compliant and receive a call back you expect a solution. Well don't expect this from Vodacom! All they will do is keep you waiting and then try to contact you on the WRong contact number and just send you a SMS to say that your problem is resolved! And try to call them to speak to a ...