Good day,
SOMU EM-3167967-5;
ISPB EM-3167967-2;
MILC EM - 3167967-3;
PHOB EM 3167967-4
I hope you will be able to assist me with regards to this matter as this is one of your service providers and I believe they got my details from your Database. For the past months I have been receiving unauthorised debit orders from ELITE MOBILE with the above reference numbers, but I was not aware of it because it is not much money.
The thing that made me aware of them is when it was debited on the 20th of December 2013 and there was no money in my account so the debit order came back and I was charged R138 for each one of them as a penalty for insufficient money in my account. This amounted to R552 which I had to pay back to FNB. And now I have arrears on my account that I am unable to recover and this affect my credit rating.
I am very upset as I have never authorised this debit orders. This is like a broad day from them. Will you please assist me and order them to cancel and pay back all the money that they have been debiting including the penalties that I had to pay to FNB because I did not agree, because I believe in the long run it affects you as a provider.
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