I have complained for 2 years to Vodacom on the shocking signal in the Sundowner area. Granted, they came and installed a booster, but still with FULL signal, I constantly have cut calls, constantly have calls breakup and have slower downloads on 3G than with a dial up. They continue to take our ...
Firstly, i have battled to stop my son's phone when he got robbed on saterday, they said they where off line and i must phone back after i have hold on for more than a half an hour. Then when i went to the store yesterday i had to pay for replacement card, they told me it will be activated in 3 ...
Samsung S3 started giving problems, which I handed in at Vodacom, Menlyn. Received an SMS, phone ready for collection. Collected phone, but was not fixed. Still the same problems which it was sent in for. Phone booked in again on same day. Was asked to come back later that day. Went back and was ...
I have been a Vodacom user (work phone) since my 1st phone. Am retiring at month end, so went to Centurion branch on 26th Jan to get a new contract. Filled in & signed all forms put in front of me and left with my new phone at 12 noon. Was told it would be online by evening. Not true!!! ...
Two weeks ago I lodged a complaint about Vodacom failing to cancel an Insurance Policy. Vodacom responded to say that a consultant would contact me. The only thing Vodacom did was send me an email to verify my details (to which I duly responded). I am shocked that Vodacom does not care about their ...
I have to lodge this complain since I bought my blackberry 9300 in the first month download speed were extraudinary an all of a suden it slow down till 1.2 kb per second and is still like that since last year 2012 June I contacted the customer call centre but there I was informed at first I should ...