Thank you to Vodacom and Susan who helped me. Because of all the problems I have had with my handset they have really come through for me and I have to commend them. I now have the chance to choose another handset of my choice! I just wish I didnt have to complain so much to get the problem ...
Hi, I recently had to reset all my bank account and it deleted all my bank beneficiaries. I then phoned Vodacom to get their bank details again to load them and they tell me this type of information they give me cannot be given. How then in the past did I make payments to Vodacom. I then spoke to a ...
On 3 November 2012 Jason charged me R 100 for resetting email service on my blackberry which normally is a free service. He told me the service was giving problems because the software was due for upgrade. He said the Technician charged R150 to upgrade. When I pointed out that Brooklyn branch was ...
I upgraded to a new phone on the 20th January 2013 ffrom Samsung E250 to Samsung Galaxy Ace Advance. Till this day I am unable to access internet. It is more than a week now I have been calling vodacom and trying to sort out the matter, but nobody seems to get it right. Today I called in the ...
In august 2012 I opened a new contract for a HTC ONE S, i RECIEVED A NEW BEATS AUDIO HEADSET. The Beats audio headset was faulty and i send it back to my branch. for 5 months my problem has not been solved as I went to fetch my headphones from rivonia branch and now I sit with nothing.. Sureley ...
I wonder if I will ever get any kind of response to my complaint Vodam: EC-ZGI1-2XU6BV RE: Hellopeter complaint. I got one phone call and she said she'd phone me back in two minutes last week and I'm still waiting. Please refer to the emails I have sent. Poor service Vodacom! ...