On 26th January 2013, I was mugged in a Kwazulu Natal shopping center. These people my Blackberry. Upon returning to my temporary accomodation I phoned Vodacom customer service. I was left on the phone for 45 minutes waiting for someone to answer the phone. On the second attempt I finally got ...
I am being charged 2000 rands for Data usage by Vodacom during Month of Decemeber and the same during January. According to Vodacom my data bundles had expired on 17/12/2012 and all usage afterwards was charged out of bundle. However, exactly on 18th I received a sms from Vodacom stating I had 2 GB ...
This happened after i did an ugrade to a Samsung S3 on the 18th of Dec 2012!!! After several complaints that my internet and dailing does not work, i got a message to "do a location update" Not even the technisian knows what this means. How can i get my money back for the last month and ...
Once again I had to complaint via email and now Hellopeter. Vodacom deleted my account from their system on the 6th of September 2012. They deleted some of the transactions but I must still pay R517.00 on account 13287848/7 for mobile 3G 0824538871. They must go listen to the voice recording from ...
This a formal complaint about the Shocking signal that has been a problem in the Northriding area (Aureole rd) For the past couple of YEARS!!! Now since December it has hit an all time low and bad signal!!! I cannot make or take one call without having the call cut or such broken sound that I ...
Every month before the 28th, I make payment to to make sure my cellphone account is paid in full, Therfore I made payment on the 27th of January 2013. Vodacom then takes it upon themselves to softlock my phone as according to them I have reached my credit limit. This of course is a load of rubbish ...