MY cell phone account is registered in my Husbands name. I'm a stay at home mom. He pays. So, there was an outstanding amount on the account and so he made a payment AND paid for February. So I get an sms to MY phone yesterday that says Vodacom: Thank you for paying your Vodacom Account. Your ...
I recently upgraded with Vodacom, i purchased the new Nokia 920, i have only had this phone for 3 weeks. when i went in to vodacom they advised me that they cant repair the screen but it is only the glass that is cracked? i then claimed from my insurance with VODACOM... and they say i only have ...
Good day Roughly 2 months ago I upgraded from blackberry to the samsung s3 and requested to cancel my BIS, However I have spoken to two consultants and have had not joy. They have advised me to return to the branch and request a refund which I feel is unacceptable. Due to negligence on the ...
I have a top up contract with vodacom. in December my whatsapp and BBM stopped working. i called voda customer care to find out what was happening and i was told that my contract had expired and i need to upgrade so i had to load BIS for myself and pay it separate from the monthly instalment that i ...
FIRSTLY- let it be known that I have NEVER recieved an invoice from Vodacom in the past nearly 3 months that I have had my contract! Had I recieved my first statement I wouldnt be in the MESS they have created today! I went to the vodacom, Edgars (Cresta) to sign my contract. I am on a smart ...
I acted on a promotion for a 24 month free BIS service advertisement and signed a contract accordingly. The first month I was billed for BIS. Upon enquiring and to and fro's, the problem was solved and I was credited the next month. In all honesty, I never looked at the account/invoice again for ...