Struggling for months now with Vodacom network; it's slow, battle to connect to the internet and phone calls are distorting. I've upgraded my phone in June or July and even did a sim swap. I've sent the query to customer care but no answer, so is just as bad as their network. Think it's time to ...
I have a vodacom topup 315 contract which expires in a few days time, i do not require this contract and want to convert it to prepaid, i have about R1400 worth of airtime accumulated. iv been advised by the call centre agent that i will loose all this airtime if i convert. why should this be?? i ...
I applied for contract at vodacom for galaxy note 2 in december 2012 it was agreed that the phone will be delivered whithin five days. the contract was R399 per month excluding call line indetifier. five days passed without any delivery nor any notification. i called thier sales department only to ...
I upgraded in November 2012, from a BlackBerry to Nokia. I asked the salesman to active the option to recieve my printed bill in the post each and every month. I recieved NOTHING in the post, I only recieve a sms of the debit order going through from my bank. In January I went to the shop and asked ...
We own a international guest lodge in Johannesburg approximately 5 kilometer from OR Tambo international airport. After various complaints to Vodacom, nothing has been done to our very bad signal in the area. The representatives from Vodacom visited our lodge and nothing has been done. All the ...
Dear Lord, It's been 2 years since we had our first complaint about Vodacom's Reception / Dropped calls in the De Wildt area. Despite numerous promises and undertakings from Vodacom, nothing appears to have changed an awful lot. Can you please send down your angels to assist Vodacom in rectifying ...