I am a client with a contract with Vodacom for - 21 years. At the moment my cell cost's are between R1000.00 to -R2000.00 per month. I have a Samsaung phone and the screen started cracking. The software also started giving problems. On 8/01/2014 I had to take the phone from the Strand to Somerset ...
In December I agreed to a new contract which Vodacom called me for. Delivery was supposed to be on the 20th of December. After no delivery I called and they got my address incorrect (21 instead of 12) I then changed my delivery address to my work address and since the 6th of January call DAILY to ...
In October 2013 I cancelled my modem at Centurion Mall Vodacom shop. I paid a cancellation fee of R2430. The agent informed me that the service will be deactivated overnight. In November and December I received statements reflecting charges for the modem. I enquired re this repeatedly and I was ...
After 3 months of contacting vodacom and explaining that i have a problem with my debit orders, and so by the way monitoring my bank account and then paying Vodacom supplier via EFT Account up to date. This month i get told that due to my debit orders not going off twice i must now pay R210.00, My ...
My new phone broke after 9 days. your store has been so useless including the managers. they keep on telling me its not my phone but my charger that was faulty and this is after they tried to charge it in the store. all im asking is give me a new phone or cancel my contract but everyone pass the ...
I UPGRADED A CONTRACT AND TOOK OUT A 9790, THE PHONE WAS HEATING UP EXTENSIVELY. took the phone in within the 7 day period, was told phone will be sent in to Vodacom repairs Sandton. a few days later was called to say that due to a scratch on the phone, an OOB cannot be done and thus phone can get ...