I have realised last night that someone did a sim swop with my number. I called the call centre to correct this and was told I must take all my documents and my phone with to Vodacom shop and purchase a new Sim card. So I asked how is possible that someone was able to do it, without the phone and ...
I requested a copy of my contract on the 27th December 2013. It is the 15th of January 2014. Every time I follow up there is some lame excuse as to why it has not been possible to supply me with it. He never follows up. ...
I am highly dissapointed in Vodacom, whom has been my preferred cellular supplier. I went into the vodacom store in Fourways Mall last week and after waiting an hour i was informed that the store didn't have stock of the Samsung S4 mini in WHITE. Kaya informed me that he would contact me when they ...
In October 2013 I requested for a MyGig 2 contract with Vodacom in Vincent Park Mall, East London. After days of waiting, they informed me the device (wi-fi router) has been discontinued. I opted for another device (which I paid R135.00 for). I requested the contract to be capped at the 2Gig limit ...
In November I upgraded my contract and received a SamsungS3 mini. However, I battled for a month or so with reception at my home and I then moved and again the reception was poor to non existent. I checked on line to see if the area I live in has 3g coverage and house does not. I logged a complaint ...
I am trying to get a way to manage data on the numbers on our business account so that the users do not go over their bundle an get high accounts. So far no consultant at 0821940 can help me. ...