I have been a loyal customer to Vodacom and Nokia for over 15 years now. The challenges that I am recently having with the Nokia Lumia 820 are unbearable. Late last year I have a challenge with the speaker, all my callers says they can't hear me clear though I can hear them very well. I then took ...
Guys, i would just like to take this opportunity to enlighten you on the most shocking billing info ever.!! let me start by saying, i have been a vodacom customer for quite some time now, and has NEVER EVER missed a payment of any kind. i upgraded in December from a Talk 120 package to a Smart L ...
Someone upgraded a phone without me knowing in October 2013. I went to Vodacom to enquire about this 11 December 2013 and upto now I am still waiting for Vodacom to notify me of the outcome of the investigations. ...
I phoned the call centre on the 2nd. First spoke to Analisa. I have a contract that expired 20/12/2013 and wanted to ensure that it has been cancelled. I was told she cannot help me, I must contact someone else the next day. Asked her to take my details and get them to contact me the next day. ...
I received inaccurate records on my itemised billing. I informed Vodacom and was told that I would be contacted within 2 working days. After a week I contacted Vodacom again and was told that the matter will be investigated and I will be contacted in 2 working days. It's been over a week now. Why ...
I took my phone to the store as i was having a problem with connecting to the Internet, Lawrence the consultant broke my simcard chip and i only realised when i got back home i drove back to the store and asked to speak to the manager who was not very helpful and did not take ownership of my ...