Vodacom is one of the worst network service providers. without any notice, u suddenly left stranded without bis because the network is down and try getting decent service from them is like trying to comfort a baby with collic... impossible. I lost my contract sim card and have been trying to do a ...
I am so disgusted with Vodacom at the moment! I have a 3G contract, 1gig for R99 per month. On 31 Jan 2013 I had 100 odd MB and 100 odd MB carry over left. My son went onto You tube and viewed videos on line for just over an hour. When I logged on 01 Feb I received an sms stating that I have ...
In Aug I purchased a 2GB pm data package. Came with a Wi-Fi router that can host multiple devices. The router displayed total data usage, but it did not reset at the beginning of the month, so wasn't possible to know from it how much data had been consumed during a particular billing period. ...
On 31-1-13 I called the Cancellations dept, to cancel my contract that had already expired. The consultant said that as i was calling after 12pm (12:10pm), the change would only be effected on the 2-2-2013. My husband who is a doctor & the user of that number, would have to turn the phone off ...
I applied for a contract with a Data Bundle at the Vodashop in The Grove, Pretoria. To my surprise when I received my account it was for over R4000. When I realised that the contract was incorrectly issued I imediately contacted Vodacom. They took my details and said they will get back to me, but ...
I have been charged an additional R100 for a failed direct debit from last months bill. I vontacted the accoubts department on the 1st January to confirm an issue worth my bank accoubt and i was told by theoperator that there was no outatanding amount on my account! I held for an opperator to ...