I was due for an upgrade on 29 January 2013. I decided to change my contract from Weekender plus to the smart phone standard package on 02 February 2013 (being today). I wanted this new contract to be applied as from today understanding that a pro-rata billing process is in place. Clearly this is ...
For more than a week 3G has not been working on my iPhone and iPad that shares the same contract number. Called 082155 a week ago and spent a good hour on the phone with tech. Tech escalated the call to the "tower" technicians - only received feedback almost a week later to tell me that ...
Every time I've had to deal with with Vodacom in Pavilion it has been a horrible experience. A month ago my fianc? and I went to go get her SIM card changed for a micro one so she could start using her new phone. We were told that her dad has to do it as the contract is in his name. We asked if ...
On 4 January 2013 I was approached on my cell phone by an unknown man who stated that he was from Vodacom, that he was working on Vodacom systems and that we should ignore sms's which comes from Vodacom. We were suspicious, and because we are not always in an area with Vodacom reception, we ...
On Tuesday the 29 th of January I went to upgrade on my contract and I asked about a deal in the leaflet. I thought that I can get both phones and they said its one or the other. I pointed out the phone that i wanted and got a different one, only realising it was the wrong one at home. The ...
Above ref was given by Vodacom and Jason contacted me by phone. Jason admitted to my complaints and promised a follow up call on 31 Jan2013. Today is 2 Feb and no news from Jason or Vodacom. My request to hellopeter is to arrange with Vodacom to have my contract no I2688975 be cancelled at 28 ...