On 12 december I went for an upgrade on my bberry. I dealt with a very incompetent vodacom staff memeber who was a trainee I suppose and kept me in the store for 2 hours! I was always on a vodacom talk 240 BES contract and told the lady that everything is to remain exactly the same!!! She then ...
I have used Vodacom Gardens Centre for the past 5 odd years, if not longer, for both business contracts and personal account and I cannot stress enough how important great attitude and service is in our lives. The kind of service I have received from Vodacom and in particular Melissa is outstanding ...
Vodacom are one of the worst organisations when coming to service. I have emailed the organisation, even emailed the CEO Shameel Joosub with no substantial response to my concerns! If there is one thing I can't stand about an organisation are generic messages to all clients (one they always use) ...
I received a call from some guy at vodacom offering me their wifi router deal of 2Gbfor R159pm and was telling me it wil help me save as i was spending too much money on data i accepted the offer which forms part of my contract now. I have been trying to set a limit on the router with no sucess as ...
About 2 months ago my current, expensive phone started giving problems. I wanted it repaired as it was still under warranty. However, I did not have a replacement phone available and as I was planning to buy an iphone anyway, I put my name on the list at Tygervalley Vodacom the week before ...
Vodacom is incapable of doing a sim swap. When they begin the process they say it will take between 4 and 24 hours.(how does that work. I can understand 4to 8 hours) it is now 36hours later and my number still does not work. In 2013 it is unacceptable to be out of reach because my network cant do a ...