Vodacom seriously is the pitts. You get send from pillar to post by their call centre consultants and if they cant assist, they simply cut you off - what i dont get is if you cannot assist, then escalate to someone who actually can - I called your Talking Points Call Centre Dept to enquire whether ...
I have now gone through 4 months of trouble with Vodacom! I had been givin a faulty Samsung S3 on my contract, IT never worked properly form the start. I took it in to fourways repairs within the 7 day period and was told to come back as they where closing in 10 minutes. I did so and then was told ...
I have moved my account from Nashua Mobile to Vodacom. I am concerned about my billing. Firstly i assumed my account was paid monthly by debit order which is not the case. I called Vodacom to enquire and make an eft, they give me an invalid account number. I then acquire about my current balance, ...
Me and my husband are Vodacom customers. We cancelled our Debit order due to deductions but i have been making manual payments to our vodacom accounts monthly. I have send them the documentation but it was never loaded. They keep on sending sms that we are in arrears although our accounts are up to ...
I have just discovered that if you have a data bundle included as part of a cellphone contract, the unused portion in any given month is carried forward to the following month and if not utilised, then same is forfeited. I do not have an issue with this, however Vodacom expects clients to fully use ...
The VODACOM CEO s office contacted me because I wrote to ICASA to futher complain over this matter and the following Executive called and gave me an email address that does not exist [Email Removed] HELP! On 7 February 2013 12:30, Linda van Staden wrote: Hi Zanele As discussed briefly the other day ...