I had delivered a phone (nokia 71) to the vodacom repair outlet in pietermaritzburg (liberty mall). my phone refused to charged so i took it in around the 20th december 2012, the guy tells me technicians will call if they can go ahead. a week passes, i go back and the same guy tells me he will ...
Since september last year the network of vodacom in secunda is deteriorating. Most of my friends experienced the same problems (not receiving calls, breaking up calls, very slow data connection, etc) and logged complaints. We all got an sms saying that they busy upgrading the network, please be ...
I received a call with an offer to migrate 1 of my numbers to a new package. I agreed to have my number 979 migrated to a Smart 299, BUT the others 988 and 099 SHOULD STAY on the packages they were. Then I get SMSs on the numbers: the migration has been done. I phone, asking to have it fixed. ...
Good day, Last week a few people phoned me regarding my phone and yesterday I phoned again and spoke to Armand, he said he would get back to me or someone else will. I have had a problem with my phones for such a long time, no one wants to help me by giving me a 9790 or even just phone me and say ...
I am fed up with your incompetence. I have made payments to Vodacom and account number was incorrect. I have spoken to several people at Vodacom explaining the story. Faxed proof of payments several times to 011 546 8666. I have spoken to accounts and they advised they will go to the printer NOW ...
There is this other lady from Vodacom who called me last month by the name Pamela (0873516450). She told me that because I am a loyal customer Vodacom is giving me two phones and a Homemark voucher valued at R1500.00. She told me that vodacom is going to deduct R315.00 once off from my account and ...