AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - STILL NO BOOSTER NOT EVEN WITH ICASA S HELP | #34180

Vodacom
STILL NO BOOSTER NOT EVEN WITH ICASA S HELP

The VODACOM CEO s office contacted me because I wrote to ICASA to futher complain over this matter and the following Executive called and gave me an email address that does not exist [Email Removed] HELP!

On 7 February 2013 12:30, Linda van Staden wrote:
Hi Zanele

As discussed briefly the other day - I have had this problem with
Vodacom connectivity at Leeuwenhof Estate for over 8 months already. I
am aware of the Tower installation at Lombardy estate but this is
taking too long. In the meanwhile I am paying for a service on dongle:
0712130717 but unable to use all data allocated (100mb) during a month
because I never am connected! Kindly see the attached screenshots on
Sunday 3 February I had no connection all day. As explained to ICASA
why should I pay for a service I cannot use - Vodacom Networks
promised a booster ages ago - still nothing.

Kindly advise when this problem will be rectified?

Date:

Company: Vodacom

Country: South Africa   City: HAZELDEAN PRETORIA EAST

Category: Telecommunications

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