I had a vodacom account that was terminated by vodacom in 2010. I was then forced to settle this account to the value of approx. R15, 000 as per demanded by an attorney on vodacom's behalf. I settled the account and informed the attorney and they stated they would give me notice from vodacom to ...
I was contacted by vodacom following an inquiry I made via their web site. It took a lot of explaining to the call centre assistantant and eventually a supervisor who eventually helped me out. This took place on the 25th of Jan 2013. At the end of the call it was promised that all had been resolved ...
Once again I am experiencing great difficulty with vodacom when i want to cancel a contract. On 21/12/2012 I requested a cancellation quote from vodacom in order to cancel my contract with vodacom I received the quote then I paid the money into the account on 21/12/2012 and called vodacom ...
Good day, I am very disgusted in Vodacom. I have spoken to 3 different people and not one of them could give me an answer. My current cell phone bill is sky high and I wanted to know why the only thing they told me is that it was for data usage on 01.02.2013.I explained that I always use this ...
How silly i was to try change networks near the end of last year. Suddenly i had no network coverage and poor service to book. But on my return to vodacom i call the call centre first time and the operator gave great service and the network is perfect. I unfortunately didn't get the gentleman who i ...
I was phoned in early January by a Vodacom call centre agent to be told I have won a phone and they are sending it to me. I firstly said I already have a phone and I don't need a second one, but she said it's free so I can give it away or whatever. She confirm about 100 times that it will not cost ...