02/12/2012, I upgraded phone contracts for my wife and I. We had BlackBerry top up 275. I upgraded to a Talk 500, my wife stayed on the top up both on Samsung SIII. We visited 2 different Vodacom stores to confirm the terms & conditions & upgraded at the Vodashop Midlands Mall. Being happy ...
A few days ago I DISCOVERED something very disturbing. I've requested a credit report from one of the leading credit bureau's, where i discovered a default order loaded on my profile. I'm very disappointed in process that was followed. I never spoke to legal department to make any arrangement. So ...
On the 7th of February we received a new laptop as ordered out of the Vodacom deals booklet. The deal included 2 gig per/month and a router. Upon collecting the laptop we were informed that the router we ordered was not in stock and that we must take a 3G stick instead. When enquiring about why and ...
Samsung tablet went faulty in Dec (still under warranty), was told by Vodacom that they could not attend to the fault I had to bring it back in Jan. The tablet was taken in on 12 Jan. No feedback gets received at all regarding the status of the fault. Last weekend I went in & was informed that ...
Hello Today is Saturday and now is 18:25. I want use my 3g to connect internet but after connect no send and receive. I used ping and see this REQUEST TIMED OUT or some times TIME=2896, 2805 ...!!!??? It is not good service ...
On Friday 08 Feb at 17h00 I upgraded to a Samsung S3 LTE smartphone on contract, and was advised that the SIM swap could take up to 24 hours. By 21h45 I did not have signal on my new phone and called the Vodacom call centre 082 111 from a borrowed phone to be told I should wait for the SIM swap. ...