First off I have to give compliments to Tommy at Vodacom after sales support for the assistance and that he was very friendly and eager to assist me. I Have placed an order for a new contract on Friday and it was approved and the consultant has advised me that I will reveive my phone by Wednesday ...
I've been experiencing a technical problem with my phone since the 20/02 it doesnt have a signal it gives an error: phone not allowed mm6, I called the call centre on the same day the 20th to query this, spoke to sum consultnt who advised me to go the nearest vodacon shop. I went to randburg shop ...
On 25 January 2013 I gave my phone in at the store, because the phone freezes and then doesn't want to work. They said it would take 15 working days (21 days) and it is now 23 working days (33 days) and still no phone. I phoned about 3 times to follow up, each time they said I must be patient and ...
My Blackberry is giving problems, the track pad is stuck and I cannot make any calls or send bbms, or smses. I went to Vodacom in Hermanus just to be told that it will take 6 to 8 weeks!!! How on earth? This is horrible service. They dont have loan phones, and even though the phone is still under ...
I've been calling vodacom recently regarding an upgrade wanting advice and the consultants I spoke were very helpful. Today I finally made up my mind and wanted to continue with the upgrade only to get my bubble bursted by Monique who didn't seem to be willing to help me, I just asked asked her if ...
On 22 Sep 2012 I went to the Vodacom Shop in Greenstone to do a sim swop as I was changing from a Blackberry to an iPhone. The consultant, Jason, issued my new micro sim card for the iPhone, and cancelled the sim used in the Blackberry. I asked him to cancel the BlackBerry BIS service as i ...