My complaint is actually just over three and half pages long- yes, that's how terrible this process has been. Due to the limitation of characters here, I will keep this short. My phone has been booked in at Vodacom Repairs Gateway (Umhlanga Ridge) for two consecutive times for the same problem. ...
500mb bundle purchased by interting my modem sim in my phone cost R159, if I purchase on line My Meg 500mb costs R110, I had to use my phone to purchase my data as I could not again purchase on line, this is R49 difference, can they please explain as this is a rip off ...
Gentlemen, I am aware of your reputation as the biggest telecommunications company, consequently I do not hesitate to write to you. Although I have addressed this complaint "Gentlemen" I sincerely doubt you are. In a nutshell, signed a new contract for i-phone 5, need op to treat Big C ...
I renewed my contract with Vodacom about 6 months ago. The phone I received was faulty from the get go. I sent it in for repairs in Nov - they had it for a over month. Still faulty, and thereafter even more things were wrong with the phone. I took it in again on the 16/02/13, they assured me that ...
The telephonic consultant misrepresented facts when he called me regarding a data-sim upgrade. I told the consultant that I did not want to upgrade. The consultant then responded by saying that they will lower my premium which I accepted. He did not explain to me that they were going to change my ...
On the 04/12/2012, i gave my phone into vodacare for software problems. The repairs department fixed it but, had damaged another part of the phone. Every time i went to pick the phone up, there was another problem, before i got to take the phone away. The manager and staff refuses to fix the damage ...