I took two-year out a data contract with Vodacom in 2010 - which lasted up until June 2012. I called through in May 2011 enquiring about the end of the contract and was told that once the contract ends, it ends. Upon checking my statement last month, I was surprised to see that I was still being ...
I have just tried to increase my call limit for the month and have had to sit on the phone answering no less than 11 question to some person I don't know yet they now have ALL my personal information. And I still got no where. They still wanted more information! I asked to speak to a supervisor and ...
I'm sick and tired of the service I've received from Vodacom. Pathetic and inconcederate and not willing to go an extra mile for you. I've booked my phone more then 4 times for repairs, getting repalcement units and till today, I've not had a phone that works properly. I book a phone in and have to ...
I have the 2g 2g nightowl bundle from vodacom. For last 8 months, I battle to get good signal - Not even 3 G. Battle to open google I logged 2 calls with Vodacom - One last year - Nothing One on the 21/01/2013 Ref - 275045376 Vodacom said they will send someone to test - Also no upgrade of signal ...
I took my phone, a nokia N8, to Vodacom Vincent park center on the 6 Feb 2013 for repairs, when I plugthe USB cable in it gave me an error. I was informed that it will take 2 weeks for repairs. I waited the two weeks and on the 20 February 2013 I phoned to inquired about my phone and I was told it ...
I ordered a phone from Vodacom and I tried yesterday to call the sales contact number (0821950) and i was on hold for over 20mins 3 different times. On one of the times i called they had the grace to put me through to the customer satisfaction survey after having held for over 20mins and not having ...