I booked my Galaxy S3 in on 16 Feb at vodacom lakeside mall for your technicians to have a look at why my phone is taking long to recharge the battery. I got the phone back on 23 Feb and was told that a firmware update solved the problem. Upon turning it on my phone said Firmware update not ...
I applied online for an upgrade on 19th or 20th finally got a call back from the call centre on Friday. After discussing with lady i asked her to call me back after an hour well 4 complete days have gone by without any feedback!!! Totally unacceptable lack of service delivery! How much longer ...
I contacted Vodacom since my contract was about to expire and in Tshipise we dont have any signal at all, I requested whether it would be possible to install a booster since this was done for my neighbor at no cost, they informed me they would look into it and let me know in two to three weeks, ...
I AM DISGUSTED IN THE WAY A CLIENT IS TREATED WITH REGARDS TO FEEDBACK CONCERNING A VODACOM QUERY.THIS HAS BEEN GOING ONN FOR 2 WEEKS NOW AND NOT ONE OF VODACOM SO CALLED CUSTOMER SERVICE AGENTS HAS ATTENDED TO MY QUERY OR CALLED ME BACK.. I PAID MY SUBSCRIPTION LATE FOR JAN 2013 SIMPLY BECOZ I WAS ...
I have been a client of the above for some 10 years. For reasons unknown double and treble debit orders was processed to my Bank account. I asked the Bank to return the debit orders as it is costly. The nett result is my phone is now blocked even for incoming calls! ...
I have logged a call charge dispute with Vodacom via the 111 call centre almost 2 months ago. Since i received no response from Vodacom, i complaint at Helopeter. Vodacom responded that i will be contacted shorty by a consultant. Vodacom, i am still waiting for that consultant to call me!! So ...