I have been experiencing network problems since september 2012.i have called vodacom customer care to inform them of my problem, a network technician was sent out to my property to test the signal strength, i was given a signal booster to help, but it hasnt improved signal quality at all. In ...
I have logged a complaint against Vodacom at ICASA because I am so sick and tired of complaining. After more than a week of requesting a refund that was Vodacom's fault, I had to get feedback via an sms when I was promised a phonecall with feedback. I specifically asked the consultant if I can get ...
After loosing a Blackberry, finding the phone after blacklisted and trying for a week to get the un-blacklisting form from Vodacom 082111 4 times, I proceeded to a Vodacom shop to get the documentation to un-blacklist the phone. The shop faxed it to the CIC to un-blacklist it. 8 days later and 2 ...
I sent my blackberry 9360 in for repairs at the vodacom repair centre alberton on the 16 of december 2012 when i got an sms to say the phone is ready i phoned them and they said that the phone was not fixed because we did not give authorisation on the price which i then said to them okay well now i ...
I have been trying for over two weeks to have the password for my DNS service reset. I have been told that it'll be done, but also that the call center agent has no idea whatsoever what I am talking about! What must I do to get service out of Vodacom? ...
I called in this morning to ask something incredibly simple - the number for Supercall Cellular, one of Vodacom's service providers. Siviwe told me to call directory inquiries to which I told him I had done already and tried all the various numbers on the internet, to which none exist. He then told ...