For the past three weeks, we have continuously had bad connections, call failed, no internet etc, etc. etc. Cannot finish a telephone conversation without being cut off. It is as EXPENSIVE Service and they have a cheek to charge so much for calls that the line is so bad you cannot hear. ...
I upgraded my contract on the 15th February 2011. This was the 21st month of my contract. Vodacom allows their customers to upgrade their contracts in the 21st month. What vodacom fails to inform you is that your Value Added services become active the day you sign that contract paper HOWEVER your ...
I lost my phone on Friday and tried to log an insurance claim on Saturday in Fourways Malls with no assistance from he very confused assistant. Eventually got a claim approved on Monday after holding on the phone for approximately an hour. The call centre consultant told me I could go to any ...
Vodacom charged me for calls that did not go through. They try to tell me now that the calls 'must have gone to voice mail', yet that is utter bull - I timed those calls and they did NOT go to voice mail; I hung up long before that happened. Yet Vodacom have charged me over R20 for calls that did ...
I wrote a complaint and got a kind diplomatic note from Vodacom to say they would contact me shortly, which they did. And oh boy did they promise me the world. Someone was going to come and test my network strength and towers are going to be erected. They were going to look into the black listing ...
Before I go and give my story here is my previous report: https:///vodacom/complaints/broken-refurbished-handset-1008982 I dont know what do anymore to get a phone that works from you guys, I have been without a working Blackberry for two months now and am on my second refurbished handset that is ...