On the 28th of February my first debit order for my new package was effected. On the 1st of March I called customer care to enquire as to why my total was R610.00 instead of R449.00 I spoke to Thumi and was advised of the following: 1. I was STILL being charged for BIS despite the fact that i had ...
I have gotten an iPhone5 on contract via Vodacom, and in spite of numerous calls to report a fault (and even trying to have the phone exchanged at Vodacom Customer care in Gateway) I still have to go without being able to use my phone because I have either no voice-service, no signal, or no data ...
I was under the impression that Vodacom is the leading network provider in SA, but I beg to differ. I recently upgraded on my MTN contract, but I decided to cancel my contract with them as I was unsatisfied with the service and network coverage. Numerous times I went to complain at the service ...
In February I queried my billing on my Vodacom account account as I was billed over R500 in one day for using data on a Blackberry. Until this day Vodacom has not responded on my formal complaint I left on [URL Removed] on 11/02/13. My account is paid via debit order and is paid on the first of ...
On 23 Jan 13 I was in an armed and my cell was taken. On 24 Jan 13 I received a sms on my other contract phone of high data R4600.00 usage, this was 12h00 I called the sender and asked the operator to block the data no0823311414 as well as the robed no 0827719027. I did a sim-swap at Brits and ...
Vodacom had phone my brother in law, and give him a new contract and he have received no cellphone yet. i try to phone vodacom and could not come through, i hold on for more than 2 hours. as he work on the mine underground he asked me to please help him to discover what is going on with his ...