I AM SICK OF VODACOM SERVICES. This started 2011 when i lodged a complaint and asked them to cancel all subscriptions that chow my airtym, which they did and last year same story though i had to fight first before they can do this, then yesterday my airtym was chowed again from these subscriptions ...
No matter where i go in the counrty i get several dropped calls on the vodacom network per day. Calling the customer care line, i get every excuse under the sun! I was told i need to "refresh" my phone, had a faulty sim card, the tower in my area is faulty! Where is the accountability? ...
My Blackberry 9900 just decided to pack up, so I took it to Vodacom and the first thing they tell me it is water damage. My phone has never seen water and i demanded to speak to the manager. after speaking to him, he opened the phone personally and told me there is no sign of water damage and they ...
I have a brand new iPhone 5 and my wife has a iphone 4s (on contract from you). Both phones have the latest software yet almost every call we make gets dropped. We can't have a decent conversation with anyone over the phone and continually need to call back!! It takes on average 5 calls to complete ...
I've been holding for cancellations now for 15 minutes. Is this your 'brilliant' strategy, Vodacom? Avoid customers? Really groundbreaking! I want to cancel my contract (079 496 6344) and I am also NOT paying the contract in full. I will be putting up the clause in the Consumer Protection Act that ...
Hi. I have been complaining since 2 Feb: see message below: Thank you for contacting Vodacom Customer Care. Please rate us on the service you received on a scale of 1 to 5 (1 = Poor; 5 = Excellent). Reply STOP to opt out of campaign messages. SMS is FREE! And this was dated 26 Feb. Message from ...