I had money from my account as a result of an unauthorised SIM swap done by Vodacom (which they confirmed). This SIM swap resulted in the One-time-PIN to be used to access my funds. To this day, from November (an e-mail correspondence which a Vodacom staff member responded to) til today, they have ...
I paid my Vodacom account and two days later I started getting automated calls informing me that I was in arrears. I phoned Vodacom on the 5th and spoke to a lady at their accounts dept. She told me I was in arrears for 36c. That is on an account of more than R3500 rand each month. She told me it ...
Since January over a simple miscommunication with payments, our lines have been getting cut and reconnected and cut and reconnected and now all of a sudden Im R1000 in arrears according to the inefficient people in accounts that they cannot explain where that amount comes from!!! NO-ONE can explain ...
I have been calling vodacom customer care since monday 4-03-2013, been having issues with my blackberry because i couldnt access my BIS... TODAY 6-03-2013..i spoke to TSEBO MOTSHWENENG and he wwas so patient with helping me to sort out my problem... yesterday i mistakenly purchased another BIS on ...
I Am extremely off at the service received, i've waited 2 weeks for vodacom to contact me to upgrade my handset to Blackberry z10 on the online special of R399 with free hardshell flip cover; hdmi cable; car charger. After my very much anticipated wait, i received my handset without the hardshell ...
I ve been using an iPhone for 2 years and found out that I m still being charged every month for the BIS service from my old Black Berry. The call centre said it was my fault for not telling them even though Vodacom delivered the iPhone to me. I need to upgrade my contract now but might as well use ...