On Friday the 1st of March I called Vodacom, as they had charged me for a service (BIS) which I did not have use of as of the 31 Janruary. I had made a request that BIS be deactivated as I was not informed on my upgrade that this had to be done. This is Vodacoms way of ripping off unassuming ...
I have been billed for OUT of Rate data when in fact I had paid for a data bundle and the balance / unused portion of data was supposed to be carried over for the next month. The Fourways shop keep passing the buck by just saying it will be sorted out? I have contacted the main call centre but they ...
I am absolutely appauled by this company and their useless service! I was called offered insurance cover that they said that the premium would be a R120 and that would be for accidental cover. I agreed to these terms, they then informed that the product was processed. Now no one informed me that I ...
I have just upgraded to a blackberry 9230 a month and a half ago. The phone does not hold a charge the charger gets hot the phone gets hot. There is not 1 scratch not one bump the phone has still got its guard. Sunday night while charging the phone it got super hot the charge got hot as well. they ...
I have had numerous bad experiences with cell phone repairs, so this absolutely blew me away. I took in the phone at 17:45. 15 minutes before the shop closes, booked the phone, and by the time I got home at 18:15, I received a call on the home phone that I could collect my phone the next morning. I ...
I made a payment to settle my fiance's account which was in arrears. As his cell phone was soft locked. I sent though the proof of payment to Vodacom. I also called and confirmed that it had been received. They called my fiance and removed the soft lock. About an hour later they soft locked it ...