I am completely frustrated at the Turn-Around Times for repairs at the VodaShop Westgate. I submitted my Blackberry on the 17 December 2012, with a screen problem, the screen was had just turned white and was promised that my phone would be repaired in 21days. On my return in late January to check ...
This is now a follow up to my last enquiry. since i last posted my complaint on this dite i was contacted and told that my phone was returned to vodacom by the courier company as they did not have my contact number. Well vodacom didnt have the common courtsey to call to let me know this. Had i not ...
To whom it may concern I did an upgrade over the phone for the new blackberry Z10 they informed me that I have to use my money before the 1 March as it will expire and I did so. I received my phone by courier the 4 March 2013. I did not receive the flip shell and HDMI cable that was advertised with ...
I am a contract subscriber with Vodacom and i have been to by them. was told my warranty for my phone would cover any repair for the 2 year period however this is now being disputed by them. They now want me to pay nearly R800.00 to repair a battery that was supposedly "Damaged on ...
4G Samsung S3 mobile phone sold to me by Vodacom in area where no 4G available even though I was told there was 4G. Experienced network problems from the start - poor signal or no signal at all - unable to make or receive calls. Had to approach Vodacare twice to assist and phone Vodacom customer ...
Vodacom's new Red and Smart plans are very poorly structured. I am in the LSM 10 bracket and I am having a hard time identifying a suitable package for me. If I am in the upper percentage of South Africas top income bracket and I feel your prices and packages are impractical, can you tell me who ...