Please can you help me. November 2012 I had a prepaid phone in which I had R225. November 2012 A lady from Vodacom phoned me and offered me a package for a R115 a month. Which I said NO to as I am a pensioner and know I cannot afford it. She was very pushy and wouldnt take NO for an answer. ...
My wife's contract had been suspended, due to an illegal upgrade on her data contract. This upgrade was done at Sandton City, we haven't been to Sandton City in 8 years and we have definately not requested this upgrade! I'm trying to get the ID of the person who requested upgrades, but we can't get ...
Vodacom's signal is virtually non existent in the Strand - Gordonsbay area. This is the reason I want to cancel my contract. I was told to phone 082 1958. I tried 3 times and held for almost half an hour, they do not answer their phones!!! I phoned 111 and was told to phone early morning or late ...
The issue started back in November. We have a corporate account manager and when I started speaking and emailing regarding this issue the problem was familiar. A replacement phone was not available and I was referred to another store where I left my details on more than one occasion. All the while, ...
I applied for an upgrade two weeks ago; half of the package was delivered; transaction has been reversed still no ETA on stock; i've asked for this to be cancelled 2 days ago; but no confirmation from vodacom as yet; also sent them a formal letter of complaint but no one has been in touch with me. ...
Vodacom where do I start. I've been literally begging to buy a contract phone from Vodacom for two weeks now. I sent a request for the Lumia 820 online but no one called back. Sent another call back request and then nothing again. I then resorted to the online chat, which worked and I spoke to ...