I have an iPhone 5, an upgrade to the iPhone 4 which I had been using on the same contract for 2 years. I noticed that the wifi was not as stable as my previous device. On the 21/02/13 I visited Vodacom Repairs in Greenpoint to get the issue checked out as I was concerned that my bills were ...
We use Vodacom wireless (R149/month for 2Gb). The contract is in my father's name. Time and again the internet does not connect or connects, but I can't search, or it connects and Google connects, but I can't surf further. When I take it to the repair shop, they say it works, or we need to replace ...
Good morning, I have currently spent exactly 60 minutes on hold listen to the same songs play over and over waiting for a opertator to be available. The service i have recieved since last week has been appauling and i honestly dont know why i still tolerate this. I have been on hold for more than ...
I am already a very dissapointed client before I even start my contract with vodacom!!! This is the worst service i have ever received. Its been 1 FULL MONTH and I have not received my phone as yet. Not even a courtesy call from Vodacom to advise what is the delay??? This is my first and last time ...
Obtaining a copy of my mobile statement proved to be one of a challenge. After having trouble logging in to Vodacom's website since Monday, I sent an email with my concerns. I also had the priviledge of speaking to 3 of the call centre operators. It is clear that there is a serious ...
A few days ago I phoned 111 (Vodacom support services). I was on hold for 10 mins the first call I made before hanging up and deciding to call back later. Later I tried 3 more times, where I waited 30 mins, 45 mins and over an hour without answer. The final time I called I waited on the phone for ...