Does it make logical sense to get a R1700 bill for downloads on a cellphone in the space of 4-5 hrs? Does it make sense to be charged for downloads if you're a contract customer, but not to be charged for downloads from the same websites when you insert a pre-paid sim? Does it then make sense to ...
Vodacom Website specifies that you can set the Call Limit online (see below), but the call centre agent confirmed that this is not true. Why is this an issue? I moved most of my accounts to Top up and blackberry bis to control runaway costs. However, I still have one account not on Top up. I tried ...
After my last post relating to the shocking internet service I was receiving from Vodacom, they responded saying they would investigate the problem. I also recd a text advising that somebody would contact me. Nobody has got back to me and I still have "disgusting" internet service. So you ...
Since i took a contract that vodacom offered to me, there is a credit limit on the phone and the phone gets suspended, i phoned the call center and they told me that i have to pay R554.50. i paid it, they reactivated my line and then they suspended it again. i was never informed of the credit limit ...
I am very upset with Vodacom!! My cell phone was out of my vehicle and I applied for a claim. The claim was rejected as my Vodacom sim card was not in the phone but in another phone. When I enquired about the rejection, I was told that the insurance I took out with my contract only covers the phone ...
Beware, it takes 7-14 days to repair an iPhone smart phone, if you intend using a smart phone for business or can't be without it for 7-14 days when it is under warranty and broken then my advice is do not buy it from Vodacom! They have not offered me a suitable loan phone. Call centers have not ...