My iPhone 4S is still under guarantee, bought on contract aug 2012, and the battery over heated with warning not to use it. I took it to Vodacom green point, they sent it to repair centre in Jhb and eventually on tues (5 march) I received a brand new iPhone 4S as mine couldn't be fixed. However on ...
Returned my 12 day old Blackberry Z10 to Vodacom Service Centre, Liberty Midlands Mall today. After waiting in the queue for 15 minutes, I was met with a dis-interested service representative (counter 5) who pointedly ignored my description&explaination of the problem&what I had done on ...
Ordered a RED Nokia Lumia 920 upgrade at begining of Feb. Still not received and cannot get any responsible person to speak to regarding this so called "BACK ORDER" which takes more than a month. Yet they are advertised so why are they not available. The call centre is useless as is the ...
I WAS OFFERED A UPGRADE ON MY CONTRACT TO THE NEW I PHONE 5, I ACCEPTED THE OFFER AND ONE DAY AFTER THE NEW PHONE WAS ACTIVATED THE PHONE GAVE PROBLEMS AND I HAD NO CELL PHONE CONNECTION WHAT SO EVER! TRIED THE CALL CENTRES, TRIED LOGGING A COMPLAINT, TRIED EVERYTHING BUT AFTER FOUR DAYS I HAVE HAD ...
I would like to address vodacom for breach of contract. I had several vodacom contracts from cellphone to data contracts. I am paying every months with no arrears from 1996 no late payments or them contacting me for payment. In November 2012 we start experiencing problems with connect-ability. Now ...
"Worse service ever " - FOLLOW UP COMPLAINT Almost a week after I reported my complaint and all I received was emails with questions after answering it all best possible way no response from Gaynor Assur. Not even the N1 City Vodacom shop has been in contact with me!!! I requested an ...