I got my latest ITC report and to my absolute shock I am listed as a bay payer by Vodacom? When I queried this I was told that there were months I had underpaid. When I looked at the amounts that were underpaid, it was little amounts like R20. I then asked but why am I am bad payer if it's not the ...
I recently purchased a data 3 gig promotion data contract and specified at the time of call that it should be a TOP-UP. when I recieved my sim card i called to confirm that is was a top up and found out that it was an open account. I have called the after sales direct department but i waited for ...
My phone got booked in for repairs due to water damage. I acknowledge the error is on my side but I wont be spoken to as if I'm a school child. 1. I pay for the insurance on monthly basis. 2. If I'm expected to pay R 951.32 as access for water damage I should be allowed to question why I'm paying ...
On the 07/02/2013 i bought a cell phone @ Alison Communications in Menlyn (Sony Xperia T). I started using the cell on the 10/02/2013 after I had manged to get a micro Sim. The phone worked only for 3 days the it died. So on the 13th I took it to Groblersdal Vodacom as it was within seven days of ...
After calling the Vodacom call centre to cancel my contract (it was actually the end of my contract) I was asked why I am doing this. I informed the nice gentleman that I received a better deal from MTN. He then said that I must take the deal to a Vodacom branch and they will try to match or better ...
On 22 February Vodacom delivers my new Iphone, which i only activated on the 23rd. According to Vodacom they couldnt activate my new tariff plan-which is a data plan till 28 February. They neglected to inform me that as a result they will charge my data at R2 per mb. On 28 February it was ...