Today received my vodacom account. Nothing out of the ordinary there. Also got a link to their new RED plans, decided to check the different prices of the data plans, saw the "Broadband Standard Month-to-Month price plans" and found that I was paying R99 per month for My Meg 250 and on ...
I ordered a new contract on 9 Feb 2013 and received confirmation on 12 Feb 2013 and was then told that delivery would be within 72 hours. By March 4th I still did not receive the phone after numerous follow up calls and it takes 45 minutes to get hold of someone in the call centre to give you ...
I am aware that I am one of MANY with this complaint, BUT despite my issue going for week 3 now, nothing has been done to sort this out. My ref nr is A1-NRZZ-MUYVW. my cell nr is 0729562086. Vodacom has allowed airtime to be from my phone over this period. it comes to an amount of over R2000!!! ...
I ordered a phone online with vodacom then i phoned in to cancel the recorded as i didn't want the phone anymore. Then they delivered the phone anyway. so i told the driver to take it back as i had cancelled it, so he took it back. Now on the 26th a debit order went out from my account for the ...
It is now more than a week later and I get no response from the person who contacted me the first time to assist. All my emails are ignored!! I have called Vodacom on 111 this morning (12-03-2013) to find out whats the status of the problem and according to the person I spoke to no progress or even ...
I am so frustrated with Vodacom with their no care attittute about their customers, ita amazing how a multi million dollar company just dont care about their customers, Eldoraigne centurion only 10 kms from their headoffice usually have no or very poor signal and call drops everytime you on the ...